Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information on Zeylonia.

Last updated: January 2024

Information We Collect

Personal Information

When you create an account or make a purchase, we collect information such as your name, email address, phone number, shipping address, and payment information.

Usage Information

We collect information about how you use our platform, including pages visited, products viewed, and interactions with artisan profiles.

Device Information

We may collect information about your device, including IP address, browser type, and operating system to improve our services.

How We Use Your Information

Process and fulfill your orders and transactions
Communicate with you about your orders, account, and platform updates
Personalize your experience and recommend relevant products
Improve our platform and develop new features
Send promotional emails (with your consent)
Ensure platform security and prevent fraud

Information Sharing

With Artisans

We share necessary order information with artisans to fulfill your purchases, including your name, shipping address, and order details.

With Service Providers

We work with trusted service providers for payment processing, shipping, email delivery, and customer support.

Legal Requirements

We may disclose information when required by law or to protect our rights, users, or the public.

Data Security

We implement industry-standard security measures to protect your personal information, including:

SSL encryption for all data transmission
Secure payment processing through certified providers
Regular security audits and updates
Limited access to personal data on a need-to-know basis

Your Rights

You have the right to:

Access and update your personal information
Request deletion of your account and data
Opt out of promotional communications
Request a copy of your data
Report privacy concerns to us

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze platform usage. You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.

Contact Us

If you have questions about this privacy policy or your data, please contact us:

Email: privacy@Zeylonia.com

Address: 123 Galle Road, Colombo 03, Sri Lanka

Phone: +94 11 234 5678

Zeylonia